Privacy Policy

Our contact details

Name: Jane Bradley, When Willpower Ends

Address: 120 Bridgnorth Road, Broseley, TF12 5DT

The type of personal information we collect

We currently collect and process the following information:

Personal identifiers, contacts and characteristics (for example, name, contact details, age, weight, height, diet and exercise information relating to history and goals and need for our services, instagram username)

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for the following reason:

To apply for Personal Training or Accountability Coaching with us

We use the information that you have given us in order to:

Ascertain your suitability for our Coaching or Personal Training services and our suitability as your Coach or Personal Trainer.
To share information regarding our services with you
To perform our duties as your Accountability Coach or Personal Trainer

Under the General Data Protection Regulation (GDPR), the lawful base we rely on for processing this information is:

Your consent. You are able to remove your consent at any time. You can do this by contacting jane@whenwillpowerends.com

How we store your personal information

Your information is securely stored in an online database.

We keep your contact information for 12 months (from the end of any coaching or training services we may provide you). We will then dispose your information by deleting your file from our database.

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at jane@whenwillpowerends.com if you wish to make a request.

How to complain

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office
Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk